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Guest Reviews

Reviewed: Nov 1, 2020
We truly enjoyed everyday of our visit. Thank you for the good service and quality care.
Reviewed: Oct 25, 2020
The people at Mill Pond Realty were extremely helpful and even checked in to make sure everything was going smoothly! We would definitely stay was a home away from home!
Reviewed: Oct 25, 2020
Thank you so much for your hospitality and readily available responses!
Reviewed: Oct 25, 2020
A wonderful stay while celebrating a 40th birthday! Thank you for your hospitality, the bottle of wine and the quick response to the issue that we had with the main floor shower. Thank you again and we look forward to our next stay!!
Reviewed: Oct 25, 2020
Fantastic stay @ Poolside and Mill Pond was on point, exceeding all our needs. Thank you!
Reviewed: Oct 24, 2020
Mill Pond Team, thanks for time, hospitality and attention to detail. It made our stay even better knowing we had the team there to respond to any issues/needs we might have. Cheers
Reviewed: Oct 18, 2020
Exceptional customer service! When informed of the broken firepit - personnel went out and bought and hand delivered a new one! Made our evening! Mill Pond Realty is fantastic - would only look to rent from them when we return!
Reviewed: Oct 18, 2020
Everything went like clockwork! Couldnt have hoped for a better experience!
Reviewed: Sep 22, 2020
All of you at Mill Pond were amazing! Your communication was perfect as was your kindness to eagerly help make our stay as comfortable as possible. We absolutely loved this property and hope it is available again in our future!! Many thanks to all of you!!
Reviewed: Sep 14, 2020
Thank you so much! My family had a wonderful time. This was our first time renting a home and you made it very easy. We were concerned about the COVID but all the emails you sent that addressed these issues calmed all our anxiety. Place was immaculate. You also stocked the home with more than enough towels, coffee cups, plates, utensils etc. Thank you again!
Reviewed: Sep 14, 2020
Easy check-in, team is accessible and they even call after your first day to ensure everything is going well and to see if you need anything! Thanks so much!
Reviewed: Sep 6, 2020
The amazing staff at Mill Pond Realty were so kind, helpful, and mindful. They checked in on us after our first night to make sure we were enjoying the property, and we were happy and comfortable. Its always nice to know and feel that you and your family are taken care of. Thank you for all your hospitality and I will recommend you guys to more friends and family if they will be traveling to Saugatuck! Cheers!
Reviewed: Aug 5, 2020
If you have any concerns about renting a home during the COVID, Mill Pond Realty is your place. The homes are safe and immaculate! Thank you so much! My family had a wonderful time. This was our first time renting a home and you made it very easy. We were concerned about the COVID but all the emails you sent that addressed these issues calmed all our anxiety. Place was immaculate. You also stocked the home with more than enough towels, coffee cups, plates, utensils etc. Thank you again!
Reviewed: Dec 17, 2019
Having a Thanksgiving pie waiting for us upon check in was a real treat. Having music on was a welcome treat, too. Checking in with us to ask how our stay was going was very nice. A special thank you to your housekeeper for finding and turning in the little ring that our granddaughter left behind was so special plus mailing it back to us. We are grateful. We are impressed with Mill Pond Realty.
View Property: 113846
Reviewed: Oct 4, 2019
Our vacation rental was beautiful! Staff went way beyond expectations with kindness and service! We will be back!
View Property: 56547
Reviewed: Oct 4, 2019
Saugatuck is amazing! Mill Pond Realty was helpful with absolutely everything. We will be back!
View Property: 53064
Reviewed: Oct 4, 2019
Many years of visiting - always a pleasure and never disappointed!
View Property: 53064
Reviewed: Oct 4, 2019
So glad we found Mill Pond and would love to use them again for our vacation rental needs.
View Property: 153558
Reviewed: Oct 4, 2019
We really enjoyed our stay with Mill Pond Realty. Saugatuck is perfect for a relaxing, quaint little weekend away.
View Property: 132860
Reviewed: Sep 23, 2019
The staff at Mill Pond were very supportive! They even called the following day to ensure I didnt have any issues or questions. The rental was great and had all the amenities we needed. We are already planning our next trip and will definitely use Mill Pond Realty.
View Property: 159693
Reviewed: Sep 17, 2019
Thanks to the accommodating personnel both at check in, during the course of my stay, and at check out! I highly recommend Mill Pond and their properties!
View Property: 132860
Reviewed: Sep 17, 2019
Mill Pond did a very nice job during the entire rental process. Their team was very friendly and called before the rental and asked if we had any questions about the area. In addition, they called and asked about our stay. I highly recommend using Mill Pond any rentals to this area.
View Property: 124479
Reviewed: Sep 16, 2019
I would like to express my gratitude towards the whole team! You made our stay extra special! The property was amazing. The grounds were a perfect mix between a forest and beach backgrounds! Oh, these sunset views over the magical! The house was beyond what I have imagined! Great and functional kitchen and all kinds of other little spaces to sit, meditate, read and get together with family. We loved the outdoor patios! and the fire pit! Oh, an the French/country/bohemian decor - so pretty, functional, comfortable and even the dishes - the set was so pretty and fictional. Everything had a nice touch from the soft towels to the comfortable beds and linens! The house was so clean and pleasant to walk into! We dont wear shoes in our house and we felt right at home because the house was so clean! The Mill Pond Realty Team, especially Melanie were so great and welcoming. We arrived late at night and they accommodate us with a express check in. Melanie answered all my questions about the locations, she made suggestions about things to do, she was so cheerful and welcoming. Few words of gratitude and appreciation go a long way to make someones day. We came to Michigan with the intention to relax for a few days and Mill Pond Realty really delivered their part and beyond. I felt talking to an old friend who really cared that we felt good and right at home. Thank you! Thank you! Thank you!
View Property: 155595
Reviewed: Sep 6, 2019
Mill Pond was great to work with, and was willing to be flexible with us on our business trip for special check in needs! (We needed to check in after their business hours.) They were very helpful and polite, and overall have just been wonderful to work with. Id definitely recommend them!
Reviewed: Aug 26, 2019
Mill Pond Realtors were a great company to work with! Great communication and very fair rules and prices. We didnt have an ironing board in our home, but we sent them a quick message and found one waiting for us next time we returned to the home. Thanks for everything! We had a great time.
View Property: 154657
Reviewed: Aug 23, 2019
We worked with these wonderful folks on two different rentals while on our vacation in Saugatuck. Great service and very nice properties.
View Property: 132116