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Guest Reviews

Jane, Perrysburg, OH
Thank you for your professional assistance in securing Sandpiper Cottage! My friends & I thoroughly enjoyed our stay. Karen was a wealth of knowledge and answered any questions. We loved walking just a few blocks to go to dinner, drinks, ice cream & shopping. We scheduled another trip in July & August. Thank you for your efforts! Much appreciated.

Charming house, great location. Everyone was professional & responsive to my calls. Staff was very friendly.

We absolutely loved our stay from start to finish. Thank you for being such great hosts.

What a great in town location, convenient to all town activities. We walked everywhere.

The house was very well equipped and the grounds and pool were beautiful. Thank you for a great stay!

Breeze In comfortably accommodated our large family. This was our 3rd trip - we had a great time.

Once again we loved our stay. This is our 11th season and we will be back again next summer.

We Love Aqua Essence - Always Great! Mill Pond is very helpful and friendly.

Dave & Jan
Great location! Beautiful house with plenty of room, well equipped and clean.

Thank you for such a nice week. Fabulous location. We loved the character of the home.

We will always rent from Mill Pond - The friendly staff, the attentiveness to our needs always make for a great stay! Our family has been visiting the area for 15 plus years, only through Mill Pond!

This is at least the 6th rental that me or my family has rented from Mill Pond over the last 13 years. As always, the rental property and rental process were wonderful. Mill Pond will always be my #1 choice for future rentals. Keep up the great work!

Jeff and Carl
We had a great time in Saugatuck and appreciated the help of the staff at Mill Pond Realty. Our rental was cute, well located and equipped with everything we needed.

You guys are great. Thank you so much! Always very helpful.

This was our first experience with Mill Pond. We will consult them annually. We stay in Michigan the week after Labor Day every year. We've used four different rental agencies and Mill Pond is as good as we've had.

Mary A.
I loved working with Mill Pond Realty, Inc. They made the overwhelming task of finding a place to stay easy! Gerber House is charming and very large. The beds were comfortable. It is close to everything! I love the charm and the screened in porch.

Ryan & Angie
Our stay was very enjoyable, very quiet and cozy and very close to downtown. In addition the staff was extremely welcoming. We plan to stay again next year!

Mill Pond is a great place to work with. We called on a yellow jacket nest on the deck. The guys were there fast and did a great job.

We had a wonderful stay! The house is cozy and comfortable. We'd certainly rent from Mill Pond Realty again.

Bob and Tina
We would like to thank you for your hospitality and professionalism in handling our reservation. Silver Lake Retreat was the perfect accommodation for our Christmas Vacation! The home was beautifully decorated for the season and was comfortable for us and all our guests. We look forward to working with you again in the future!

Outstanding service from rental agent - Mill Pond Realty. Very clean. Exceeded our expectations.

Melanie was very helpful and made reservation process go smoothly and quickly. She was very excellent.

I would just like to say on behalf of our group that your rental agency was a pleasure to work with and your customer service was very on point. I have already recommended your agency to several friends and family members if they ever decide to visit the Saugatuck/Douglas area, we could not have been more blown away. You have a wonderful summer!

The property was conveniently located and family friendly. We enjoyed having a kitchen with all necessary appliances. Would certainly visit Mill Pond properties on our next visit. Highly recommended.

You were fabulous to work with! Thank you.

The property and staff were amazing. Please give them all a big thank you to everyone!

I want to congratulate you and thank you at the same time. I have just enjoyed a wonderful extended weekend in your Pinecrest rental on Lake Allegan. I congratulate you on an outstanding operation and staff and I want to thank you for having these wonderful people on staff. Everything was great. No issues. No drama. Mill Pond Realty is an example of the personal service that only a well-managed and efficient small business can deliver to its customers and users. I was not lost int he shuffle of "bigness" and I always felt important by how I was handled by your staff. you simply spoiled me. I loved every minute of it. I simply can't remember when I felt like that, if ever. I thank all of you for everything. I wish you continued success and good fortune. My very best wishes to everyone.

Mill Pond is easy to work with and makes the rental process seamless beginning to check-out. Very responsive to any contact or questions. Will continue to use year after year.

Mill Pond Realty was helpful, friendly, and had great restaurant recommendations too! The night number goes to an employee's cell phone! That kind of service doesn't happen in big town America.

Bob, Tina, and Daisy
Dear Laura and Staff, We have really enjoyed staying at the property for the past several months. It was a perfect location for us as we explored the area and as we searched for a home. Thank you for letting us enjoy the unit and accepting our dog, Daisy. We will certainly recommend you to anyone looking in the area for a vacation rental. Thanks again! Enjoy the cooler winter wonderland months to come!

Terri S., Indianapolis
This is our 3rd rental with Mill Pond. We felt very comfortable working with them other than just picking a property to rent.

We planned this trip extremely last minute and Mill Pond Realty was very helpful and patient with planning our stay. The property was relaxing, peaceful, and beautiful. It exceeded all of our expectations!

Staff was very good when we damaged our keys. They told us no more than 1/2 hour and they came through on the dot. They are a really good group!

Each person I spoke with was amazingly pleasant, positive, and patient! A pleasure doing business!

Our time at Gerber House was thoroughly enjoyable for us and we found the house to be exactly what we needed. During our stay, my extended family joined us for both the late afternoon and evening of November 24 and 25. We found the size of the house, the lay-out of the rooms, the comfortableness and coziness of the home and even the location, to be superb! Many family members commented on each of these features while we were together and in separate notes sent to me afterward. The house was clean and well appointed with little clutter, which we all enjoyed. And when we arrived, the lights were on, the music was playing and the house was warm, with even a pie was waiting for us. After a long day and a long drive, it was a wonderful feeling to be 'welcomed' in such a way! A big Thank you to each one of you who gave your time and energy to prepare for our stay!. Thank you too, to the owners of the Gerber House for allowing us to use your lovely home!

Two thumbs up for Mill Pond Realty. Coorinda was our 4th rental property with Mill Pond and we've always been very well treated. The properties are as described and pictured. Thanks for treating us well and caring whether we are happy.

Melanie went out of her way to find us a unit to accommodate my husband's mother's special needs. The unit was very pleasant!

This is our second experience renting from Mill Pond... A great company... It won't be our last!

We have been coming to Saugatuck since I was 13 (now 52) and we have stayed in many places. However, Mill Pond homes have proven to be the best way to go. The staff is friendly and the houses are great. We will use Mill Pond again!